"We couldn’t have been happier with the services Fay provided. From day one, she was completely transparent about her fees and the process, which we really appreciated. She was approachable, trustworthy, and always professional. We asked her to help us find a family-friendly condo with a spacious apartment on a tight budget, and she delivered. She answered all our questions clearly and promptly, checked in with us regularly, and sent helpful reminders along the way. Fay was friendly, thorough, and dedicated throughout the process. We would 100% recommend her to our friends and will definitely use her again in the future. Thank you, Fay!"

"Such a joy to work with and speak to - Fay is not just an agent who understands our needs, looks for what matters to us and is always ready to hear us out to advice, she is also a person of integrity and empathy. I am someone who is very unfamiliar with the process and really bad at math but she explains with kindness, never looking down on my understanding and does her very best to make the process smooth. She readily listens and allays my fears. She was clear in the process and helped us in reaching out to the different parties/stakeholders. Most of all, she is excellent at giving the options and considerations while allowing space to make decisions. I would readily recommend her to my friends and family. Thank you Fay for always going beyond and making this experience of getting our own place so much more memorable."

"She was very patient and understading. The entire process was complicated but she took the time to explain and guide us through it. She was also very accomodating and was always looking out for our best interest!"

"Fay has been an absolute pleasure to work with. She’s professional, efficient, and genuinely committed to doing what’s best for her clients. From marketing the property to securing quality tenants, she made the whole rental process smooth and hassle-free. What really sets her apart is her communication and honesty — she keeps me updated not just on the property itself, but also on broader market trends, which really helps with decision-making. Her negotiation skills are excellent, and I always feel confident that she’s acting in my best interest. Beyond that, Fay is someone I’ve come to trust deeply — not just as a reliable agent, but as a genuine friend I can count on. She brings a rare combination of warmth and professionalism, and I wouldn’t hesitate to recommend her to anyone looking for a dedicated and knowledgeable property agent."

"We worked with Fay to help us locate a property to rent. Having encountered several other property agents, we can say that Fay has been remarkable and stands out from the crowd. She is meticulous in her research and preparation and highly adaptable. We started our search after 13 years in the same property and as such the criteria we were looking for changed based on what was available, cost and what we realised we liked/disliked. It was clear that Fay paid close attention to our discussions as her searches were adjusted according to not only what we communicated, but her observations of what we seemed to like. Fay is also trustworthy and honest - she maintained a balanced view on properties helping us weigh pros and cons, explaining current trends and requirements and never pushed us into decisions. She is an excellent communicator - both in terms of timeliness and clarity of what was being communicated. Once we had found a place to rent, the process/requirements were explained clearly and negotiations on our behalf were swift and successful. We are glad we found Fay and recommend her fully to anyone looking for an excellent estate agent in Singapore."

"Capable, diligent and trustworthy. Always getting back to me in a timely manner no matter how banal/mundane the request. Would recommend her to my friends and family."

"As a first-time home buyer, I was unfamiliar with the market and what to look for in a good property. Fay not only brought up a few projects for my consideration, but took the time to explain the pros and cons of each tailored to my needs, as well as advise me on loans and plans for the future. She was extremely meticulous and organised, and was available to answer questions almost all the time. When visiting the showroom for me to select the units I was keen on, Fay took me through a detailed walk-through and had a keen eye to point out the best units for my price range. She has continuously followed-up and maintained a strong relationship with us. I will certainly be recommending her to others and consult her for any future property decision I make in the future."

"This was my 1st time renting out my 3 bedrooms property. Ms Fay Lim answered my concerns. She explained my rights/responsibilities and tenants rights/responsibilities. Also the current rental market. I m very appreciative she rented out all 3 rooms within 3 months and at very good rents. She is also very in detail like putting up notices how to use washing machine and who to contact in case of emergency. Ms Fay is very professional! Many thanks!"

"Fay Lim is very kind. And tell me everything that I need to pay attention. And make everything in order. I like this kind of feelings. And her warm help let me do not feel afraid anymore."

"Fay is the best real estate agent I have ever encountered. As a Corporate Tenant working with Fay, I was constantly surprised by her level of service in all areas - her prompt communication, sound judgement when mediating between our sub-lease tenants and the landlord, thoroughness in arranging handover of the flat and tying up loose ends, and general resourcefulness and helpfulness. She went above and beyond the call of duty and I would definitely love to work with Fay again and strongly recommend her to all my friends and family. "

"Hardworking and very fast in replying message. We sent her the places we were keen to view and she was able to check it out and come back with useful feedbacks so we able to decide which ones to go ahead and view. Patience as we had viewed a lot of places. Eventually when we made an offer for a place we really like and got the place at a price under valuation as she helped us passed a heartful message to the seller conveying our keen interest. "

"Efficient. Onboarded Fay to co-broke to sell my place after it was up for sale for quite many months. Was trusty so i could leave her my keys for viewing when i was away/at work. She got me an offer at a price i was happy to accept in less than a month. "

"Fay manages to handle the sale of my house even while I had to be away for more than 4 months. I was worried about my absence affecting the sale but that was all unnneccesary worry with Fay at helm! Can't be more blessed to have her as my agent. Totally hands off and still got to sell at a record price for the development I was living in. "

"Professional services and great personality. Going the extra mile to ensure things are settled especially when tenants moved in in a short notice. Patience n provide her best effort to both landlord n tenants. Well done. "

"Fay, is diligent, knowledgeable and professional in her work. She was able to market my property above my expectation. She makes the process of selling so smooth and easy for me. Giving sound and helpful advice. Will not hesitate to recommend her. And a pleasure to work with too."

"Fay is very responsible and reliable, grateful to have her as my agent. Someone who will go the extra mile for her clients! "

"Did a good job"

"All good with smooth transaction and quality agents."

"Fay is a friendly and responsible agent. I trusted her judgment when we went viewing for condo purchase. Her recommendations are sound and practical. I have introduced her to my family doctor for condo purchasing"

"Agent has client’s interest at heart. Fay is patient and hardworking willing to bring buyers to view my house at anytime according to my schedule. She is good at negotiating also."

"I had a great experience with Fay. I was able to move into my flat quickly, within my time constraints and budget constraints. I am new in Singapore and really appreciated her help. I even recommended her to my friend. She continued to check in and take care a few few small things after I moved in, which I really appreciated. "

"Being out of Singapore, Fay took it upon herself to really go out of her way to look for the right property. She did video calls and zoom viewings for me. Fay was very patient with all my requests and changes"